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• Customer Testimonials

Hosted Voice — Flying Labs Software

"Why switch to Speakeasy Hosted Voice? Because it's cheaper, it's easier, and it's the future. We're paying 27% less for nearly three times as many phone lines, and because long distance is free, our monthly telecomm costs are completely predictable. Speakeasy's Web tool makes system administration a matter of pointing and clicking.even from home or on the road. Speakeasy gives small companies like ours the capabilities of a PBX solution for just a small, up-front investment and none of the management headaches. There's no solution like it."

— Russell Williams, Founder and Executive Producer, Flying Labs Software

• Full Case Study 383k .pdf download

Company Background

Seattle game developer Flying Lab Software is the maker of the critically acclaimed Rails Across America, which received Computer Gaming World's Editor's Choice honor and Best Multiplayer Game of the Year Award from Computer Games Magazine. Flying Lab's latest project is Pirates of the Burning Sea, a multi-player online game set in the age of sail.

Overview

• Challenge
  As a small-but-growing business, Flying Lab needed a telecomm solution that was less expensive than a traditional PBX system and could scale quickly with minimal overhead. Because Flying Lab's founder wears many hats—including that of "phone system administrator"—he needed management and configuration to be easy and fast. With many employees working at home or on the road, a seamless solution to support remote workers was imperative.
• Solution
  The efficiency and advanced features of Speakeasy Hosted Voice eliminated the need for a traditional in-house PBX system. Traditional cabling and wiring associated with moves/adds/changes were replaced with Web-based simplicity and new phone lines are added as needed. Speakeasy offers web-based features that keep remote workers connected as if they were in the office. Off-site employees anywhere in the world can be integrated smoothly.
• Results
  Flying Lab cut its monthly telecomm charges by 27% per month while more than doubling its lines and upgrading to an easier-to-manage hosted phone system. Adding phone lines is as easy as adding new computer users, with a 40% lower per-line cost. Web-based system administration is a "no brainer" and can be done from home or while traveling, saving time and offering much needed flexibility. Now phoning a Flying Lab employee across the country is indistinguishable from calling one across the office.